HP tools disk full. How to free up space?
As Ryan pointed to, the Recovery D drive should not be used for storage, did you install anything to it directly?
If you were attempting to backup and then canceled or failed, then follow these directions:
1. Click Windows Logo (Start) -> In Start Search type Backup Status and Configuration
2. Next to “Automatic backup is currently turned on” Click Turn Off
3. Close the window.
Next we will need to remove the incomplete files that were saved on your D drive.
To do this you will need to click Start click Computer, then double-click Local Disk (D:)
Here you will find two things, a MediaID.bin file and a folder with the same name as your computer (you can confirm this by finding a Backup Set folder inside this one), you will need to delete both to get rid of the message. Let us know if you require help figuring out the name of this Folder.
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To stop Low Disk Space errors, remove files that are not related to recovery from the Recovery (D:) drive. Do so as follows:
CAUTION: Make sure you have created a set of recovery discs before using these steps. If the system stops responding, recovery discs can be used to perform a system recovery.
1.Click Start and right-click Computer .
2.Click System Protection from the left side of the Window.
3.In the section “Automatic restore points”, remove the selection next to the D: drive, and then click OK . If the D: drive was not selected, close this window.
Figure 3: System Protection tab with D: drive unselected
4.Right-click Start and select Explore All Users .
5.Before you can remove the backup files and folders, you need to be able to view hidden system files as follows:
a.From the explorer window press the Alt key on the keyboard to make the menu bar appear in the window.
b.From the file menu, click Tools , and then select Folder Options .
Figure 4: Folder Optionsc.Select the View tab.
d.Select Show hidden files and folders , remove the selection from Hide protected operating system files and then click OK .
Figure 5: Folder Options: View Tab
6.From the Folder Options window in explorer, double-click Recovery (D:) .
7.If a Window opens stating “You don’t currently have permission to access this folder” opens. Click Continue .
Figure 6: Message window
8.If you previously copied or created any files into Recovery (D:) and you want to keep them, copy them to another drive – such as the C: drive.
9.Find and delete any files that you previously copied onto the Recovery (D:) drive.
CAUTION: Do not delete any files that are associated to recovery! Do not delete the items RECOVERY, $RECYCLE.BIN, boot, hp, PC-Doctor, pcdr, or PRELOAD!
Doing so can prevent a future system recovery from the hard drive. If you are not sure, do not delete the file.Press Shift + Delete to permanently remove the files.
To delete files created from MS Backup (MS Backup files are not recovery files), find and delete the folder with the same name as the computer name in the
Recovery (D:) partition. For example if the computer name is BOB-PC, the folder containing the backup files would be named BOB-PC and would be deleted.
Figure 7: Files stored in the Recovery partition. Your PC will look different.
10.Several confirmation windows open. Click Continue , and Yes until the folder is deleted.
11.To set Windows Folder Options back to their original setting as follows:
a.From the explorer window press Alt to view the file menu.
b.Click Tools , and then select Folder Options .
c.Select do not show hidden files and folders and select Hide protected operating system files . Click OK .
12.Close explorer. The Out of Disk Space errors should no longer appear. If you would like to use the Microsoft Backup Tool again, open it and select a different external backup device to store the backup files on.
i looked up on some other place and my problem is solved..
first step is to turn off the automatic back up by going to
start->control panel->backup and restore->turn off schedule (which is on the left)
next step is to delete a couple of files from the hp tools drive E
go to hp tools drive ( through START-> COMPUTER->hp tools drive)
there will be 5 items there.
the one folder with the user”s name and HP after it
for example mine was OWNER -HP
which contains all the unwanted backups needs to be deleted .
and the other one is mediaID-bin
rest of the 3 has to be kept as it is!..
my problem got solved!